All hire goods remain the property of From The Wild Florist, throughout the hire period.
Our Hire period is allocated in to 3 day blocks. Additional days may be added at an additional cost, subject to availability. Additional items that are required after the final payment will be accommodated if possible.
All hire items should only be used for their intended purposes. Keeping It Vintage will not be held liable for any accident or injury that is deemed to occur through mis-use, such examples include improper transportation and unsuitable packaging.
All packing cartons, boxes, lids and packaging materials remain the property of From The Wild Florist and are to be returned at the end of the hire period.
All hire prices quoted on the website are excluding VAT and all orders are subject to VAT at the current rate.
Delivery & Collection
You are welcome to collect and return from us at no charge, however we need to ensure someone is available to meet you at our base, so please advise us of a date and time as soon as you can.
Any items left at the venue by KIV in error or by agreement, remain the property of Keeping It Vintage Ltd.
Holding fee, refundable damage deposits & Payment.
Payment is made for hire items in advance and up front via the website
If KIV has not received payment in full 14 days prior to the event despite reminders, KIV reserve the right to cancel the booking and retain the non-refundable holding deposit. For last-minute bookings, separate payment terms will be discussed and arranged as appropriate.
Cancellations & Refunds
Cancellations or significant reductions in hire order values mean that other clients may have missed out of the opportunity to hire and we also lose business. As many wedding clients tend to book months and often years in advance, the opportunity to re-hire items at short notice is unlikely.
Damages & Loss
Any breakages or damage to hire items or packing cartons, lids etc. will be invoiced for after the event. In the event of any damages totalling more than the applied damage deposit then we will invoice the hirer for the full replacement value, less the damage deposit paid. From the Wild are happy to provide a replacement value for the items you are hiring at the time of booking if requested.
Please follow our guidelines for the terms of the hire…
- Please do not stand or dance on any of our items.
- Please do not place drinks on props,
- Please ensure only non-drip, slow burn candles are used in all of our lanterns, candlesticks and candelabra – failure to do so will result in an excess cleaning charge being applied.
- Please ensure that the labelled packing boxes, lids and packaging materials are retained and stored appropriately.
- Please do not leave ANYTHING outside overnight and/or in the rain (this can cause irreparable damage and if so will be charged at full loss rate).
Indemnity
Keeping It Vintage Ltd takes no responsibility in the event of any injury to any party through breakages of any equipment or any other accident during the hire period. We take no responsibility for any claims that arise from any event concerning or involving items hired from From The Wild
Please Return all items in the condition and packaging they were provided in - collection and return of items is to 5 Chitterly Business Centre EX5 4DB
On booking, the hirer is agreeing to our Terms and Conditions.